Terms of service

Welcome to Luna Renew. By accessing or using our website (www.lunarenew.com), you agree to the following terms and conditions. Please read them carefully before using our site or purchasing our products.
1. General Use – This website is operated by Luna Renew. Throughout the site, the terms “we,” “us,” and “our” refer to Luna Renew. By visiting our site or purchasing from us, you agree to be bound by these Terms & Conditions, including our Privacy Policy and Return Policy.
2. Eligibility – You must be at least 18 years old or have parental/guardian consent to use our site and purchase products.
3. Product Information & Use – Our products are made with natural ingredients, but results may vary depending on individual skin type and conditions. Information provided on our website or packaging is for educational purposes only and is not intended to diagnose, treat, cure, or prevent any medical condition. Always perform a patch test before use and discontinue use if irritation occurs. Consult with a healthcare professional if you have specific concerns.
4. Orders & Payment – All orders are subject to acceptance and availability. Prices are subject to change without notice. We reserve the right to refuse or cancel any order, including in cases of suspected fraud or error. Payments must be made through the methods provided on our website.
5. Shipping & Delivery – We aim to ship orders promptly, but delivery times may vary and are not guaranteed. We are not responsible for delays caused by carriers, weather, or circumstances beyond our control. Risk of loss passes to you once the order has been shipped.
6. Returns & Refunds – Please review our Return & Refund Policy for full details. In general, unopened products may be returned within 30 days, subject to conditions and restocking fees. Opened items are evaluated on a case‑by‑case basis.
7. Intellectual Property – All content on this website, including text, logos, graphics, and images, is the property of Luna Renew and may not be used, copied, or distributed without our written consent.
8. Limitation of Liability – To the fullest extent permitted by law, Luna Renew shall not be liable for any damages arising from the use or misuse of our products or website. Our total liability shall not exceed the amount paid for the product in question.
9. Indemnification – You agree to indemnify and hold harmless Luna Renew, its owners, and affiliates from any claims, damages, or expenses arising from your use of our site or products.
10. Governing Law – These Terms & Conditions shall be governed by the laws of the State of [Insert State], without regard to conflict of law principles.
11. Changes to Terms – We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with the updated effective date.
Effective Date: [July 29, 2025]